Flowra Privacy Policy

Last updated: [DATE YOU PUBLISH]

Flowra is a personal AI assistant. This policy explains what Flowra stores, why, who helps process it, and how you can delete it. Flowra is operated by [YOUR NAME OR COMPANY], [YOUR CITY, COUNTRY]. Contact: [YOUR CONTACT EMAIL].

What Flowra stores

Your account: your email address and name, and a password handled by our sign-in provider. If you sign in with Google or Apple, we receive your name and email from them.
What you create in Flowra: chats, chat summaries, things you ask Flowra to remember, reminders, notes, plans, files Flowra makes for you, and the text of documents you send so you can ask about them again.
Settings: your theme, voice and notification choices, Student mode subjects, exam dates and quiz levels.
Plan and usage: whether you have Pro and until when, how many messages you sent each day this week, and a record of each Pro payment (amount, date and payment method type, such as Apple Pay). We never receive or store card numbers.
Notification address: if you turn on reminder notifications, a technical address your device gives us so reminders can reach it.

Photos, camera frames and screen images you show Flowra are sent to the AI to answer you and are not stored.

What Flowra never stores

Flowra blocks passwords, PINs, verification codes, card and bank account numbers and secret keys. Messages that look like these are not sent to the AI or saved, and such details are hidden from documents before the AI reads them.

Who helps run Flowra

Supabase hosts the database and sign-in.
Anthropic (Claude) generates Flowra's replies. Your messages, files and images are sent to Anthropic's API to produce each answer. Anthropic does not use API data to train its models by default.
Your browser's speech service may process your voice when you use the microphone (for example Google in Chrome, Microsoft in Edge).
Push services from Google, Microsoft, Apple or Mozilla deliver reminder notifications to your device.
Google and Apple, only if you choose to sign in with them.
Moyasar, a Saudi payment company, processes Pro payments (Apple Pay, Google Pay, mada and cards). You enter payment details in Moyasar's form; Flowra only receives the payment result. We don't send your email to Moyasar.

We do not sell your data, show ads, or share your email with unrelated services.

Why we use it

Only to provide Flowra's features to you: replying, remembering what you asked it to remember, reminding you, and keeping your chats and files.

Security

Data is encrypted in transit. Each person's data is protected by database rules so only their own signed-in account can read or change it. The AI key stays on our server and is never sent to your device.

Keeping and deleting your data

Your data stays until you delete it. In Flowra you can delete single messages, chats, memories, reminders, notes, plans, files and documents. Settings → Delete my data erases all of them and keeps your account. Settings → Delete account permanently deletes your account and everything in it.

Delete your account without the app: open Flowra at [YOUR FLOWRA WEB ADDRESS] in any browser, sign in, open Settings and tap Delete account twice. Or email [YOUR CONTACT EMAIL] from your account's email address and we will delete it within 30 days.

Children

Flowra is not intended for children under 13 (or the minimum age in your country) and we do not knowingly collect their data.

Changes

If this policy changes, we will update the date above and, for important changes, tell you in the app.